Leave DNS to us, please.

Dear Web Developer Community,

As members of the Managed Services Provider (MSP) community in this region, we have noticed a concerning trend among some web developers in their operational procedures when it comes to client onboarding. Specifically, we have seen many cases where web developers request the transfer of nameservers under their control without considering the impact on a client’s overall IT infrastructure.

We understand that web developers often prefer to have control over the nameservers in order to manage DNS records for their clients’ websites. However, in many cases, this transfer of control can have adverse effects on other critical IT infrastructure that the web developer may not be aware of or responsible for. This puts the burden of fixing these issues on the MSP, which can cause unnecessary stress and delays for our clients.

We kindly ask the web developer community to consider this issue and adjust their operational procedures accordingly. If an MSP is involved in a client’s IT management, we would appreciate it if the web developer would defer DNS management to us. We have the expertise and knowledge necessary to ensure that any changes to DNS records are done in a way that does not negatively impact the client’s other IT infrastructure.

We understand that this may require a change in how web developers handle client onboarding, but we believe that it is a necessary step to ensure the smooth operation of our clients’ IT systems. By working together, we can provide the best possible service to our clients and avoid unnecessary issues and delays.

Thank you for your attention to this matter. We look forward to continuing to work with the web developer community to provide the best possible IT services to our clients.


The MSP Community


This “class action style letter” was generated for us by ChatGPT as a satirical approach to a common problem – and point of frustration – across our industry. No offense is intended.