Computer Support is Only a Click Away
Online, remote computer support, repair and troubleshooting is becoming more common—for good reason. Remote computer support is efficient, letting you get back to work quickly. Our remote help desk service means our local experts can pilot your computer remotely to diagnose, troubleshoot and solve your problem without ANY worry about security issues.
- The connection can only be initiated by YOU
- Once initiated, it connects directly to My IT Guy
- All data is 128-bit encrypted for protection against potential eavesdroppers
- Your issues are solved, unless it proves impossible or impractical
- The program is fully terminated upon disconnecting
My IT Guy serves Waterloo Region and surrounding areas, so if it can’t be solved remotely, we are already on our way, prepped with our troubleshooting knowledge to finish the job properly. The process is simple. Call us, and we’ll do the rest.
Beware of flashier websites claiming to offer the same service! Often not operating locally, they may leave you out of pocket and stranded if the problem needs hands-on service. With My IT Guy you get local experts with experience that matters.