Remote Help Desk

Computer Support is Only a Click Away

Remote computer support is efficient, letting you get back to work quickly. Our remote help desk service means our local experts can assist you remotely to diagnose, troubleshoot and solve your problem without ANY worry about security issues.

We leverage ConnectWise Control Support which provides us with:

• World-class threat protection
• Multiple authentication methods and role-based permissions
• AES-256 encryption of all sessions
• Premium reporting capabilities

My IT Guy serves Waterloo Region and surrounding areas, so if a problem can’t be solved remotely we’ll arrange an on-site visit as quickly as possible to ensure we get the task finished properly. The process is simple: Call us, and we’ll do the rest.