Remote Help DeskAdam Smith2021-07-02T15:10:46-04:00
Computer Support is Only a Click Away
Remote computer support is efficient, letting you get back to work quickly. Our remote help desk service means our local experts can assist you remotely to diagnose, troubleshoot and solve your problem without ANY worry about security issues.
We leverage ConnectWise Control Support which provides us with:
World-class threat protection
Multiple authentication methods and role-based permissions
AES-256 encryption of all sessions
Premium reporting capabilities
My IT Guy serves Waterloo Region and surrounding areas, so if a problem can’t be solved remotely we’ll arrange an on-site visit as quickly as possible to ensure we get the task finished properly. The process is simple: Call us, and we’ll do the rest.