We have been dealing with Adam and his team for 13 years now and they have been a tremendous support to our company. They are always available to help with any crisis, large or small. I am so relieved to have IT assistance from My IT Guy.
As a small business owner, I am very cautious about spam emails that could lead to viruses and when I have been unsure about an email, My IT Guy has always been quick to respond that yes I am safe to open an email in question or no, don't open it as it is indeed a known scam. This advice has saved me down time and stress!
Adam and his team have been brilliant in the way they have helped me from securing my data with their remote backup system to untangling complex email problems. I just love working with true experts and I would recommend them for anyone's IT needs. As an owner of a Digital Marketing Agency I'm so confident that I recommend them to all my clients!
Excellent advice and assistance was provided, gaps in our recovery process identified and plugged and off-site backups initiated and maintained so that should disaster ever strike again, we're covered and should be back up in a matter of hours, not days. Adam and his team were professional, conscientious, efficient and effective. Use them. Don't think about it. Just call them and get the work done.
I must tell you how impressed I was with Don a few weeks ago. My work computer got locked out because of some Norton issue and I had a client coming to see me within minutes of this occurring. I immediately called your team and Don responded very quickly. He got my program unlocked and I was able to go on with my client's session. Your guys are the best!
I consider David to be an essential part of my business support team - he provides tremendous customer service - he's prompt, accessible and takes the time to explain and coach as well as fix. I can always rely on him to find the right solution and keep my business running without interruption. He is also extremely knowledgeable on the latest trends to keep me ahead of the competition.
We have utilized the services of My IT Guy for almost 8 years for personal and home business computing problems. Adam and his staff consistently demonstrate a strong commitment to customer service; response times are quick and their work has always produced satisfactory solutions to the problems we have encountered.