Owner & CEO, Adam Smith, got his start working in computer shops over 23 years ago. Progressing to on-site service gave him an appreciation for the quality of relationships that can be built when you have the time to work with people and learn about their businesses and their needs. Supporting a wide range of businesses from various industries has provided a wealth of knowledge on some of the unique demands of each. Adam was nominated for the Greater K-W Chamber of Commerce’s Young Entrepreneur of the Year Award, in 2011, 2012 and 2017, and for the Small Business of the Year Award (1-10 Employees) in 2016 and 2017.
Find out more about Adam Smith.
Find out more about Adam Smith.
Awesome People
With more than 16 years of experience, Donald loves nothing more than the satisfaction of resolving a tough IT problem for you. While every day provides a new challenge, Donald enjoys most the people aspect of his job. He has a natural talent for superb customer support, and he’s always the first out the door to assist. And his work behind the scenes (and remotely) is all about making sure you’re having a good day. Donald says “the most important thing that you should know about your computers and networks is how to properly back up your data.” Donald lives in the KW area. Hobbies include camping, fishing, and sports.
Over the course of his 25 year career in IT, David has gained a wealth of experience. He owned and operated Duras Computing from 1999 until joining forces with My IT Guy in 2018. David built up a loyal clientele over those years by providing friendly, knowledgeable, and personal service, and continues to bring that commitment to every new client he meets. Originally from Toronto and graduating from Wilfrid Laurier University, David and his family now enjoy living in Kitchener.
In the Fall of 1998, Michelle left university to work for a .com company and eventually, attend and graduate college with a diploma in IT. She began developing her career in 2001 – over 20 years with 2 organizations in Toronto and Kitchener – before joining My IT Guy in June 2021. Michelle thrives on helping people overcome their fear of technology through empowerment and education.
When Michelle isn’t geeking out in her work, she keeps busy with playing sports, video games, making music, trying new craft beers, and working on her blog/podcast. She can also be found hanging out at parks with her kids, and trying to convince them that walks are fun (usually unsuccessfully).
As an LGTBQ+ non-binary woman, Michelle is incredibly passionate about promoting inclusivity and visibility of marginalized people in all areas of IT.
Andrew’s all about excellent customer service, inside the office and out. His is one of the many friendly voices you’ll connect with at My IT Guy. No stranger to the IT world, and a self described ‘tinkerer’, Andrew naturally progressed to solving computer issues and is now a proud Junior IT Guy. From his experience, he insists that “good virus protection is a must, not an option.” His chief role is as Office Coordinator and Bookkeeper—he’s a graduate of the Conestoga College Bookkeeping program. Andrew lives in Kitchener with his wife and two puppies and can be found playing the guitar, reading science fiction or playing designer board games in his spare time.
Are you an awesome tech? Want to join our team?