The Premier IT Services Business in Waterloo Region 2020-08-19T16:52:12-04:00
Technology changes.
Business evolves.
Let smart IT enable your growth.

My IT Guy Managed Services

Managed Services

You must focus on your business operations at every stage. We provide 24/7 IT Support and Development services. Your business grows.

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My IT Guy IT Services

IT Support

We’re ready when you are with Backup Solutions, Network Design, Software and Hardware Support, even Custom Servers and Support.

IT Support Services >

My IT Guy Web and Email Services

Hosted Services

Not only do we look after your in-office technology needs, we also support your online presence with services like business-class email, web hosting, and website maintenance.

Hosted Services >

Leading IT Provider for Business in Waterloo Region

When your computer or network is down, we do more than just technical diagnostics and repair. Our number one concern is YOU. Helping people is what we do every day – with timely, efficient and friendly service. In fact, we are renowned for being the friendliest IT Guys in the business! You won’t be intimidated. We excel at what we do and we’re happy to share that knowledge with you.

Businesses like yours need secure and reliable Tech Support 24/7. Our emphasis on communication, honesty, and service ensures the highest level of IT Support.

With our years of experience in every industry, small to large, urban to rural, you’ll notice the difference right away. We get to know YOU and your way of doing business. The quality of our relationship reflects that. We honour your IT investment; we will be your reliable ‘behind the scenes’ partner, so you can do what you do best.

We’re proud of our CORE VALUES

  • Open and Honest COMMUNICATIONS
  • Timely and Reliable ON-SITE & REMOTE computer service
  • Friendly and Approachable CUSTOMER SERVICE
  • Highest Level of I.T. SERVICE

What’s happening?

QuickBooks Updates (Error #15222) blocked by Sophos Router

January 4th, 2021|Comments Off on QuickBooks Updates (Error #15222) blocked by Sophos Router

Symptoms QuickBooks fails to check updates, with Error #15222 Cause Sophos web protections seem to think the QuickBooks update requests are malicious Resolution From: Add the following under Web->Exceptions as a URL Pattern Matching exception: ^([A-Za-z0-9.-]*\.)?intuit\.com/ ^([A-Za-z0-9.-]*\.)?payroll\.com/ ^([A-Za-z0-9.-]*\.)?quickbooks\.com/ And skip checks for: HTTPS Decryption Malware and Content Scanning

How to Remove an Exchange Email Account on iPhone

December 29th, 2020|Comments Off on How to Remove an Exchange Email Account on iPhone

On your iOS device, tap to open the Settings app. Tap on Passwords & Accounts. Tap the email account you wish to remove, commonly named Exchange. At the bottom, tap on Delete Account You will be prompted to confirm the deletion. Yes, this is safe! In most cases, your Mail, Contacts, Calendars, etc are “in the cloud” and will sync back to your phone when you re-add the account. Wait for the deletion to complete. When you are returned to the list of your accounts, you have successfully removed your Exchange account from your iOS device.

How to Remove an Exchange Email Account on Android

December 29th, 2020|Comments Off on How to Remove an Exchange Email Account on Android

Swipe down from top of the screen and select the Settings gear icon. Depending on what version of Android your phone is running, it might look more like the left or right sets of images: Scroll down to, and tap on Accounts. Tap the email account you wish to remove, commonly named Exchange. At the bottom, tap on Remove Account, OR, use the 3 dots, and then Remove


Marathon Financial

February 21st, 2018|Comments Off on Marathon Financial

Elizabeth CallonWe have been dealing with Adam and his team for 13 years now and they have been a tremendous support to our company. They are always available to help with any crisis, large or small. I am so relieved to have IT assistance from My IT Guy.

Verve Electric

February 20th, 2018|Comments Off on Verve Electric

Holly ParsonsAs a small business owner, I am very cautious about spam emails that could lead to viruses and when I have been unsure about an email, My IT Guy has always been quick to respond that yes I am safe to open an email in question or no, don't open it as it is indeed a known scam. This advice has saved me down time and stress!

Apollo Cinema

October 19th, 2017|Comments Off on Apollo Cinema

Absolutely amazing service!! Adam was super nice and very easy to talk to about the issues we were having. Highly and definitely recommend.