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My IT Guy Managed Services

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You must focus on your business operations at every stage. We provide 24/7 IT Support and Development services. Your business grows.

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My IT Guy IT Services

IT Support

We’re ready when you are with Backup Solutions, Network Design, Software and Hardware Support, even Custom Servers and Support.

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Not only do we look after your in-office technology needs, we also support your online presence with services like business-class email, web hosting, and website maintenance.

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Leading IT Provider for Business in Waterloo Region

When your computer or network is down, we do more than just technical diagnostics and repair. Our number one concern is YOU. Helping people is what we do every day – with timely, efficient and friendly service. In fact, we are renowned for being the friendliest IT Guys in the business! You won’t be intimidated. We excel at what we do and we’re happy to share that knowledge with you.

Businesses like yours need secure and reliable Tech Support 24/7. Our emphasis on communication, honesty, and service ensures the highest level of IT Support.

With our years of experience in every industry, small to large, urban to rural, you’ll notice the difference right away. We get to know YOU and your way of doing business. The quality of our relationship reflects that. We honour your IT investment; we will be your reliable ‘behind the scenes’ partner, so you can do what you do best.

We’re proud of our CORE VALUES

  • Open and Honest COMMUNICATIONS
  • Timely and Reliable ON-SITE & REMOTE computer service
  • Friendly and Approachable CUSTOMER SERVICE
  • Highest Level of IT SERVICE

What’s happening?

Don’t be that employee: How to avoid ransomware attacks at work

September 15th, 2021|Comments Off on Don’t be that employee: How to avoid ransomware attacks at work

For more details, I encourage you to check out the in-depth article from The Washington Post. Tempting clicks Often, bad actors trick employees by using websites, URLs and email addresses that are just a letter or two off from their legitimate counterparts. For example, BigBossCEO@Company.com becomes B1gB0ssCEO@Company.com. If an email looks suspicious, hunting for alternate spellings is a good first line of defense. Be aware of social media, file-sharing tools and email marketing LinkedIn, Microsoft Office 365, Google’s G-Suite and Dropbox have all been home to messages containing ransomware. Phishing attempts also may disguise themselves among the mountains of

2021-09-08: Office Document Attacks

September 8th, 2021|Comments Off on 2021-09-08: Office Document Attacks

2021-09-08: Exploit Mitigation for Microsoft MSHTML Remote Code Execution Vulnerability Microsoft is investigating reports of a remote code execution vulnerability in MSHTML that affects Microsoft Windows. Microsoft is aware of targeted attacks that attempt to exploit this vulnerability by using specially-crafted Microsoft Office documents. This attack can be mitigated using some registry edits as documented in this Workaround for CVE-2021-40444 zero-day attacks article from BleepingComputer. Have your systems been patched? All of our clients with Managed IT Services contracts have already had their systems patched. Is your current IT provider taking the necessary and proactive steps to keep your

If my files are in the Cloud and my internet goes down…

September 2nd, 2021|Comments Off on If my files are in the Cloud and my internet goes down…

If my files are in the Cloud and my internet goes down, do I get to take the day off? Only if you really want to It actually depends how the folders in your Microsoft 365 OneDrive are stored. Fortunately, it's a simple setting you can adjust for yourself! In most cases, you'll see a Status column with icons like this: The "Green Checkmark" icon means the file or folder is stored on your local computer (and syncing with the cloud). The "Cloud" icon means the file or folder is stored in the cloud but is currently NOT sitting on

Testimonials

Verve Electric

February 20th, 2018|Comments Off on Verve Electric

Holly ParsonsAs a small business owner, I am very cautious about spam emails that could lead to viruses and when I have been unsure about an email, My IT Guy has always been quick to respond that yes I am safe to open an email in question or no, don't open it as it is indeed a known scam. This advice has saved me down time and stress!