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My IT Guy Managed Services

Managed Services

You must focus on your business operations at every stage. We provide 24/7 IT Support and Development services. Your business grows.

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My IT Guy IT Services

IT Support

We’re ready when you are with Backup Solutions, Network Design, Software and Hardware Support, even Custom Servers and Support.

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My IT Guy Web and Email Services

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Not only do we look after your in-office technology needs, we also support your online presence with services like business-class email, web hosting, and website maintenance.

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Leading IT Provider for Business in Waterloo Region

When your computer or network is down, we do more than just technical diagnostics and repair. Our number one concern is YOU. Helping people is what we do every day – with timely, efficient and friendly service. In fact, we are renowned for being the friendliest IT Guys in the business! You won’t be intimidated. We excel at what we do and we’re happy to share that knowledge with you.

Businesses like yours need secure and reliable Tech Support 24/7. Our emphasis on communication, honesty, and service ensures the highest level of IT Support.

With our years of experience in every industry, small to large, urban to rural, you’ll notice the difference right away. We get to know YOU and your way of doing business. The quality of our relationship reflects that. We honour your IT investment; we will be your reliable ‘behind the scenes’ partner, so you can do what you do best.

We’re proud of our CORE VALUES

  • Open and Honest COMMUNICATIONS
  • Timely and Reliable ON-SITE & REMOTE computer service
  • Friendly and Approachable CUSTOMER SERVICE
  • Highest Level of IT SERVICE

What’s happening?

When is it OK to use a personal email for business purposes?

January 14th, 2022|Comments Off on When is it OK to use a personal email for business purposes?

The short answer is never, but individual proprietors, consultants, can often revert to “personal” email accounts. Personal email accounts exist outside of the IT department’s control.   They are not subject to backup, archiving, security or governance so using them for business purposes, is a clear violation of compliance regulations. And since personal emails are not stored on company servers, discovery and FOIA requests are seriously compromised presenting legal risks to your organization. Perhaps your organization has a legacy of Freelancers using personal accounts? What risks is your business being exposed to by letting that continue? The following excerpts come

My IT Guy Acquires Appcast, Expands vCIO Offering

December 17th, 2021|Comments Off on My IT Guy Acquires Appcast, Expands vCIO Offering

4th Acquisition Brings Fractional CIO Services to My IT Guy KITCHENER, ON — December 17, 2021. My IT Guy Corp, a leading provider of Managed IT Services in Waterloo Region, announced today that effective November 1, 2021 it has acquired Appcast, a New Hamburg based Managed IT and vCIO Provider, which has been helping SMBs in Guelph, Puslinch, and the GTA for over a decade. The principal behind Appcast, Mike Diamond, has been working in the IT field since 1995 in B2B IT, taking him to businesses around the world in roles spanning Consultation, Management, Planning & Enterprise Architecture,

Don’t be that employee: How to avoid ransomware attacks at work

September 15th, 2021|Comments Off on Don’t be that employee: How to avoid ransomware attacks at work

For more details, I encourage you to check out the in-depth article from The Washington Post. Tempting clicks Often, bad actors trick employees by using websites, URLs and email addresses that are just a letter or two off from their legitimate counterparts. For example, becomes If an email looks suspicious, hunting for alternate spellings is a good first line of defense. Be aware of social media, file-sharing tools and email marketing LinkedIn, Microsoft Office 365, Google’s G-Suite and Dropbox have all been home to messages containing ransomware. Phishing attempts also may disguise themselves among the mountains of


Verve Electric

February 20th, 2018|Comments Off on Verve Electric

Holly ParsonsAs a small business owner, I am very cautious about spam emails that could lead to viruses and when I have been unsure about an email, My IT Guy has always been quick to respond that yes I am safe to open an email in question or no, don't open it as it is indeed a known scam. This advice has saved me down time and stress!