Managed Services
You must focus on your business operations at every stage. We provide 24/7 IT Support and Development services. Your business grows.
IT Support
We’re ready when you are with Backup Solutions, Network Design, Software and Hardware Support, even Custom Servers and Support.
Hosted Services
Not only do we look after your in-office technology needs, we also support your online presence with services like business-class email, web hosting, and website maintenance.
Leading IT Provider for Business in Waterloo Region
When your computer or network is down, we do more than just technical diagnostics and repair. Our number one concern is YOU. Helping people is what we do every day – with timely, efficient and friendly service. In fact, we are renowned for being the friendliest IT Guys in the business! You won’t be intimidated. We excel at what we do and we’re happy to share that knowledge with you.
Businesses like yours need secure and reliable Tech Support 24/7. Our emphasis on communication, honesty, and service ensures the highest level of IT Support.
With our years of experience in every industry, small to large, urban to rural, you’ll notice the difference right away. We get to know YOU and your way of doing business. The quality of our relationship reflects that. We honour your IT investment; we will be your reliable ‘behind the scenes’ partner, so you can do what you do best.
We’re proud of our CORE VALUES
- Open and Honest COMMUNICATIONS
- Timely and Reliable ON-SITE & REMOTE computer service
- Friendly and Approachable CUSTOMER SERVICE
- Highest Level of IT SERVICE
What’s happening?
Welcoming Michelle DesRosiers to our team!
Our team continues to grow! Today I'm excited to announce that Michelle has joined our team! Michelle DesRosiers In the Fall of 1998, Michelle left university to work for a .com company and eventually, attend and graduate college with a diploma in IT. They began developing their career in 2001, over 20 years with 2 organizations in Toronto and Kitchener before joining My IT Guy in June 2021. Michelle thrives on helping people overcome their fear of technology by empowerment and education. When Michelle isn’t geeking it out as a job, they keep busy with playing sports, video games,
What is Multifactor Authentication, and how does it protect my business?
What is it? Put simply, Multifactor Authentication (aka MFA) is the best way to protect you and your business when (not if!) your passwords get compromised. What is it and how does it work? Check out this short video from the Government of Canada's Get Cyber Safe campaign where they discuss why multi-factor authentication is an essential part of cyber security: https://youtu.be/yEIzO2S2tT4?rel=0 How does it help? As reported in a recent SecurityIntelligence article, Is Multifactor Authentication Changing the Threat Landscape?, we are seeing significant changes in how cyber criminal gangs and nation-state actors are being stymied by MFA
My IT Guy is a Certified Living Wage Employer
It's important to us to live our values, and to that end we want to encourage all businesses to ensure the people they rely on are paid a fair, living wage. Our CEO, Adam Smith, also volunteers and Chair of the Board of Directors for the Greater Kitchener-Waterloo Chamber of Commerce, and as co-host for 100 Men who Give a Damn, which raises funds for local charities that help those most in need. https://www.ontariolivingwage.ca/myitguy
Testimonials
Marathon Financial
We have been dealing with Adam and his team for 13 years now and they have been a tremendous support to our company. They are always available to help with any crisis, large or small. I am so relieved to have IT assistance from My IT Guy.
Verve Electric
As a small business owner, I am very cautious about spam emails that could lead to viruses and when I have been unsure about an email, My IT Guy has always been quick to respond that yes I am safe to open an email in question or no, don't open it as it is indeed a known scam. This advice has saved me down time and stress!
Apollo Cinema
Absolutely amazing service!! Adam was super nice and very easy to talk to about the issues we were having. Highly and definitely recommend.