Managed Services
You must focus on your business operations at every stage. We provide 24/7 IT Support and Development services. Your business grows.
IT Support
We're ready when you are with Backup Solutions, Network Design, Software and Hardware Support, even Custom Servers and Support.
Hosted Services
Not only do we look after your in-office technology needs, we also support your online presence with services like business-class email, web hosting, and website maintenance.
Leading IT Provider for Business in Waterloo Region
When your computer or network is down, we do more than just technical diagnostics and repair. Our number one concern is YOU. Helping people is what we do every day – with timely, efficient and friendly service. In fact, we are renowned for being the friendliest IT Guys in the business! You won’t be intimidated. We excel at what we do and we’re happy to share that knowledge with you.
Businesses like yours need secure and reliable Tech Support 24/7. Our emphasis on communication, honesty, and service ensures the highest level of IT Support.
With our years of experience in every industry, small to large, urban to rural, you’ll notice the difference right away. We get to know YOU and your way of doing business. The quality of our relationship reflects that. We honour your IT investment; we will be your reliable ‘behind the scenes’ partner, so you can do what you do best.
We’re proud of our CORE VALUES
- Open and Honest COMMUNICATIONS
- Timely and Reliable ON-SITE & REMOTE computer service
- Friendly and Approachable CUSTOMER SERVICE
- Highest Level of IT SERVICE
What’s happening?
The MFA Level-Up: Why SMS Codes Are No Longer Enough (and What to Use Instead)
SMS codes aren’t enough: Hackers exploit SIM swaps and phishing to bypass legacy MFA. The future is phishing-resistant authentication: passkeys, hardware keys, and modern apps. Stronger security doesn’t have to mean friction. Is your business ready to level up? Let’s talk. #Cybersecurity #MFA #IdentityProtection
Cloud Health Matters: Essential Checks Every Business Must Do
Your cloud is powerful. But one overlooked setting can expose everything. Most breaches start small and grow fast. Are you confident your cloud health is where it should be? #CloudSecurity #CyberResilience #DataProtection #MSP #BusinessContinuity
AI’s Hidden Cost: How to Audit Your Microsoft 365 Copilot Usage to Avoid Massive Licensing Waste
AI tools like Microsoft 365 Copilot deliver big productivity gains. But unused licenses can quietly drain your IT budget. Audit your Copilot usage now: Identify waste, reclaim licenses, and reinvest savings where they matter most. Smart management starts with data. Are you ready to take control? #AITools #Microsoft365 #ITBudgetOptimization
Testimonials
ChefD TV
We have been using My IT Guy for the last 7 years. They are always available for my seemly silly questions or fixing or helping staff get their laptops running. David has been our contact person since we started with My IT Guy. I love that I know the contact and trust them with my business. Thanks for always being there!! Darryl Fletcher, ChefD TV
myCxO
My IT Guy hosts our email server. This service has NEVER gone down and is always available to us. Everything ever asked of My IT Guy is done quickly and on time as promised. I recommend them to any small to medium size business who wants an external firm that cares. David Popowich, myCxO
Whiteway Plumbing
Great, reliable, reasonable, knowledgeable and all around awesome company. Thank you for all of your help. Gavin White, Whiteway Plumbing
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