Managed Services
You must focus on your business operations at every stage. We provide 24/7 IT Support and Development services. Your business grows.
IT Support
We're ready when you are with Backup Solutions, Network Design, Software and Hardware Support, even Custom Servers and Support.
Hosted Services
Not only do we look after your in-office technology needs, we also support your online presence with services like business-class email, web hosting, and website maintenance.
Leading IT Provider for Business in Waterloo Region
When your computer or network is down, we do more than just technical diagnostics and repair. Our number one concern is YOU. Helping people is what we do every day – with timely, efficient and friendly service. In fact, we are renowned for being the friendliest IT Guys in the business! You won’t be intimidated. We excel at what we do and we’re happy to share that knowledge with you.
Businesses like yours need secure and reliable Tech Support 24/7. Our emphasis on communication, honesty, and service ensures the highest level of IT Support.
With our years of experience in every industry, small to large, urban to rural, you’ll notice the difference right away. We get to know YOU and your way of doing business. The quality of our relationship reflects that. We honour your IT investment; we will be your reliable ‘behind the scenes’ partner, so you can do what you do best.
We’re proud of our CORE VALUES
- Open and Honest COMMUNICATIONS
- Timely and Reliable ON-SITE & REMOTE computer service
- Friendly and Approachable CUSTOMER SERVICE
- Highest Level of IT SERVICE
What’s happening?
Why Your Employees Shouldn’t Have Administrator Access to Their Computers
Administrator access often begins with a harmless request: install a printer, update a program, change a setting.
The problem is that the permission usually stays long after the job is done.
A standard account handles almost all daily work. A separate administrator account is for the few tasks that actually need it.
That small distinction can prevent a fake installer or compromised account from making much bigger changes.
The 30-Minute IT Check Every Small Business Should Do Once a Month
The expensive IT problems rarely arrive without warning.
They show up as a backup error nobody checks. A former employee who still has access. A device nobody recognizes. A licence still being paid for months after someone left.
This is a six-point IT check that takes about half an hour and catches the kind of issues that become expensive only after they are ignored.
How to Keep Your Business Running When Microsoft 365 Goes Down
A Microsoft 365 outage is not the time to discover that every phone number, customer detail, and decision-maker list lives inside Microsoft 365.
Most small businesses do not need a giant continuity binder.
They need one page that answers: What is down? Who decides? How do we communicate? What can still be accessed offline?
Here is the practical outage plan worth having before the next interruption.
Testimonials
ChefD TV
We have been using My IT Guy for the last 7 years. They are always available for my seemly silly questions or fixing or helping staff get their laptops running. David has been our contact person since we started with My IT Guy. I love that I know the contact and trust them with my business. Thanks for always being there!! Darryl Fletcher, ChefD TV
myCxO
My IT Guy hosts our email server. This service has NEVER gone down and is always available to us. Everything ever asked of My IT Guy is done quickly and on time as promised. I recommend them to any small to medium size business who wants an external firm that cares. David Popowich, myCxO
Whiteway Plumbing
Great, reliable, reasonable, knowledgeable and all around awesome company. Thank you for all of your help. Gavin White, Whiteway Plumbing
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