Remote Computer Repairs
Time is valuable whether you're a home or business PC user. We are dedicated to using every tool in our arsenal towards ensuring that the job gets done as quickly and efficiently as possible.
Remote Help Desk simplifies the process of computer repairs by allowing one of our professionals to pilot your computer remotely in order to diagnose, troubleshoot and solve your problem without ever having stepped foot on location.
What this means for you is immediate service and as little interruption to your day as possible.
What are the security features?
- The connection can only be initiated by YOU
- Once initiated, it connects directly to My IT Guy
- All data is 128-bit encrypted for excellent protection against potential eavesdroppers
- The program is fully terminated upon disconnecting
Perfect for those that travel frequently, Remote Help Desk affords you the comfort of knowing that wherever you go your IT professional will be only a phone call away.
Remote computer repairs aren't a new idea; there are plenty of flashy web sites out there touting the very same service. What they don't mention is that if the problem happens to be something that isn't possible to resolve remotely, that is where their service ends. You're left with the same problem and an invoice for the time.
My IT Guy is based in the Kitchener-Waterloo area, meaning that if the problem proves to impossible or impractical for remote repair, then we'll be on-site as soon as possible, prepped with our remote troubleshooting knowledge to finish the job properly.
This flexibility allows us to ensure that your computer is back up and running quickly so you can go about your business and rest assured that no matter what the problem, My IT Guy has the solution.
To initiate a Remote Help Desk session, simply download the program above and give My IT Guy a call.
Remote Help Desk saves you time, money and headaches, so the next time you have computer problems, call your local IT professionals!