Technology changes.
Business evolves.
Let smart IT enable your growth.

My IT Guy Managed Services

Managed Services

You must focus on your business operations at every stage. We provide 24/7 IT Support and Development services. Your business grows.

Managed Services >

My IT Guy IT Services

IT Support

We’re ready when you are with Backup Solutions, Network Design, Software and Hardware Support, even Custom Servers and Support.

IT Support Services >

My IT Guy Web and Email Services

Online Presence

We look after all the details for you, from email to web hosting, website design and maintenance. You’ve never performed better.

Online Presence >


Why is My IT Guy the best solution for you?

When your computer or network is down, we do more than just technical diagnostics and repair. Our number one concern is YOU. Helping people is what we do every day – with timely, efficient and friendly service. In fact, we are renowned for being the friendliest IT Guys in the business! You won’t be intimidated. We excel at what we do and we’re happy to share that knowledge with you.

Businesses like yours need secure and reliable Tech Support 24/7. Our emphasis on communication, honesty, and service ensures the highest level of IT Support.

With our years of experience in every industry, small to large, urban to rural, you’ll notice the difference right away. We get to know YOU and your way of doing business. The quality of our relationship reflects that. We honour your IT investment; we will be your reliable ‘behind the scenes’ partner, so you can do what you do best.

We’re proud of our CORE VALUES

  • Open and Honest COMMUNICATIONS
  • Timely and Reliable ON-SITE & REMOTE computer service
  • Friendly and Approachable CUSTOMER SERVICE
  • Highest Level of I.T. SERVICE

What’s happening?

Coming soon, our new location!

April 4th, 2016|Comments Off on Coming soon, our new location!

We have purchased a fantastic office building, right on Victoria St in Kitchener, right near the downtown core. If you're looking for some awesome office space space in Kitchener, and would love to have your favourite IT guys in the same building, this could be the perfect space for you! Get in touch! Know someone else who might be interested? Please share this exciting news with them! Get more information at

Windows 10: How to prepare for the upgrade

March 17th, 2016|Comments Off on Windows 10: How to prepare for the upgrade

With all the best of intentions, Microsoft has pushed out Windows 10 as an upgrade for Windows 7 and Windows 8 computers. They've run all sorts of tests to ensure it will be a smooth transition for their users, and for the most part it is. However, since you're reading this article, you might suspect there are cases when it does not go so smoothly. You are correct! First step: Backups! Make sure you have a complete backup of all of your data before proceeding. Use the built in Windows Backup or any third-party tool to create a system

I’m getting rejection messages from people I haven’t emailed. Was my auto-responder hacked?

December 10th, 2015|Comments Off on I’m getting rejection messages from people I haven’t emailed. Was my auto-responder hacked?

Seeing emails like the following in your Inbox, especially after being away from the office? This is an automatically generated Delivery Status Notification THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipient has been delayed: Message will be retried for 2 more day(s) Technical details of temporary failure: The recipient server did not accept our requests to connect. Learn more at [(0) []:25: socket error] This is an excellent case of “computers are stupid”. Chances are a newsletter was sent to you from while you


Maxwell & Associates Heath Care Consulting

February 17th, 2016|Comments Off on Maxwell & Associates Heath Care Consulting

We have utilized the services of My IT Guy for almost 8 years for personal and home business computing problems. Adam and his staff consistently demonstrate a strong commitment to customer service; response times are quick and their work has always produced satisfactory solutions to the problems we have encountered. Anne Maxwell, Maxwell & Associates Health Care Consulting

Rev. Bruce Thompson

February 4th, 2015|Comments Off on Rev. Bruce Thompson

The service you provide is valued greatly. It is timely and done in a professional manner; one I appreciate so much not being a computer person.

Mark Andrews: Sparrowhawk / Shoppers Home Health Care Automotive Division

December 1st, 2014|Comments Off on Mark Andrews: Sparrowhawk / Shoppers Home Health Care Automotive Division

We were very fortunate to have found My IT Guy. Our web site has been a great marketing tool which, thanks to My IT Guy, single-handedly made us rich!